Please note that if Nonstop is paying carriers on your behalf, we will need to set up ACH to collect your payments. Otherwise, we ask that you pay the carriers directly. While we’re happy to manage the consolidated billing process for you, we also don’t want to be the cause of delays in payments to carriers. Delays can result in suspensions or terminations. Most medical carriers have very strict policies and guidelines on receiving payments in a timely manner. We have had great success with your fellow Nonstop Wellness participants using ACH to streamline this process and feel it is the best solution to ensure timely payments to carriers.
If you need to move to the ACH system, please ask your account manager to coordinate a discussion with our finance team or any affected parties.