Reminder: Employee education materials

We have created a number of employee education materials for our clients and member. The goal is to help members better understand the Nonstop Wellness program and how to use it most efficiently and effectively. Meant to complement the Nonstop Wellness benefits guide, these employee education materials can be distributed over the next month or two to help your employees get the most out of Nonstop Wellness.

For easy access we have included all of these materials on Confluence. Included in the materials, please find:

• An employee education emailthat reviews how to use the Nonstop Visa card to pay for medical expenses, policies/procedures for the Nonstop Visa card, and how to file a claim
• Employee newsletter briefs, covering topics such as: the benefits of Nonstop Wellness,; how Nonstop Wellness works; policies and procedures; EOB Retrieve; key dates/deadlines; and the claims process
• Handoutsshowcasing: how Nonstop Wellness works; the claims submission process; how to sign up for EOB Retrieve and the substantiation FAQ; general program FAQs; and a glossary of healthcare terms (please note that the first two can also be printed out as posters)
• A staff meeting presentationthat reviews the basics of the Nonstop Wellness program, including how it works, policies and procedures, and key dates/deadlines

Please know that this information is simply a starting point for member education about the Nonstop Wellness program. We strongly encourage you to talk with your AM about how we can customize employee education materials to best meet the needs of your staff.